Privacy Policy & Patient Rights
At AIRO Health, patient confidentiality and data security are the cornerstones of our integrated wellness ecosystem. We enforce strict protocols in line with national healthcare privacy standards.
HIPAA Compliant
All Protected Health Information (PHI) is isolated, encrypted in transit and at rest, and handled in strict compliance with HIPAA security rules.
Encrypted Storage
Personal details collected during waitlist registration (names, emails, phones) are encrypted and stored in secure, private directories.
Zero Share Guarantee
We never sell, rent, or lease your demographic or clinical details to third-party marketing networks or external entities.
1. Information We Collect
When you interact with the AIRO Health website, chatbot assistant, or clinical portals, we collect certain categories of information to coordinate your wellness programs:
- Personal Identifiers: Name, email address, phone number, and mailing address.
- Clinical Indicators: Self-reported health concerns, vitamin requests, weight management goals, and diagnostic chair logs.
- Device Telemetry: Anonymized browsing history, geolocated region, and device statistics.
2. How We Use Your Data
Your information is strictly utilized for the following operational and clinical purposes:
- Scheduling 5-Minute Health Chair assessments and clinical consultations at the Minute Clinic.
- Formulating and customizing personalized medicine options at our Compounding Pharmacy.
- Coordinating delivery parameters for premium organic grocery orders via AIRO Essentials.
- Monitoring site traffic patterns to optimize layout performance and load speeds.
3. Patient Rights (HIPAA & GDPR)
As a patient or customer of the AIRO ecosystem, you have absolute control over your profile records. You have the right to request:
- Full inspections and copies of all captured diagnostic lists or lead records.
- Immediate corrections of inaccurate demographic or clinic details.
- Permanent erasure of your records from our databases (the “Right to be Forgotten”).
To invoke any of these rights, please draft a request to our compliance officer at concierge@airohealth.com.
4. Security Measures
AIRO implements administrative, technical, and physical safeguards designed to protect the integrity of personal records. Access to backend lead logs is restricted to authenticated coordinators using encrypted portals.